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Terms and Conditions
Last updated: April 29, 2026
The website https://mooovi.pt is operated by:
MUNICÍPIO DE ANGRA DO HEROISMO
Trade Name: Mooovi
State Registration: 512044040
Commercial Registry: registered at the Commercial Registry of the Lisbon district
Email: mooovi@cmah.pt
Purpose
These Terms and Conditions govern access, browsing, and use of the website https://mooovi.pt.
The website is institutional and informative in nature, intended for the presentation of the company, its services, its portfolio, its contacts, and the receipt of contact requests, quote requests, and applications.
This website is not an online store and does not provide a purchase system, shopping cart, payment system, or automatic service contracting system.
Submitting orders through the website does not, in itself, constitute contractual acceptance, award, binding order, or automatic execution of a contract.
Any provision of services by Mooovi will always depend on prior analysis, contact between the parties and, where applicable, a proposal, quote, or specific contractual document.
Website Use
The user agrees to use the website lawfully, responsibly, and in accordance with applicable legislation.
It is prohibited to:
use the website for illegal, abusive, offensive, or fraudulent purposes;
attempt to access restricted areas, servers, or systems of Mooovi without authorization;
introduce viruses, malware, malicious scripts, or any other means likely to compromise the security or operation of the website;
use the forms to send false, abusive, misleading, or spam messages.
Information Provided
Mooovi strives to ensure that the information provided on the website is correct, current, and useful. However, it does not guarantee that all content is permanently complete, accurate, up-to-date, or error-free.
The information contained on the website is purely informative and for general commercial purposes, and does not replace direct confirmation with Mooovi, the company involved, for any specific proposal, quote, specific service conditions, or operational availability.
Contact, Quote, and Recruitment Requests
The forms available on the website are intended solely to facilitate contact with Mooovi.
Submitting a form does not guarantee an immediate response, acceptance of a proposal, admission of an application, or contracting of any service.
Mooovi reserves the right not to process requests that are manifestly abusive, incomplete, false, or not in accordance with its activity.
Intellectual Property
All website content, including texts, images, photographs, graphic elements, logos, trademarks, design, structure, and other content, unless otherwise indicated, belongs to Mooovi or is used with legitimate authorization.
Reproduction, distribution, modification, public communication, or any other form of use of the website content is prohibited without prior written authorization from Mooovi, except in legally permitted cases.
Links to Third-Party Websites
The website may contain links to third-party websites, namely social networks or external platforms. Mooovi does not control or assume responsibility for the content, policies, practices, or operation of these sites.
Data Protection and Cookies
Use of the website may involve the processing of personal data, in accordance with the Privacy and Cookies Policy available on the website.
Complaints and Consumer Dispute Resolution
In case of a complaint, the user can contact Mooovi via email at mooovi@cmah.pt or use the electronic Complaints Book, available on the website.
In the event of a dispute, the consumer may resort to an Alternative Dispute Resolution (ADR) entity. Under Law No. 144/2015 of September 8, in the event of a dispute, the consumer may resort to a Consumer Conflict Arbitration Center. In Portugal, the following entities are available:
CNIACC – National Consumer Information and Arbitration Centre — www.cniacc.pt
CACCL – Lisbon Consumer Conflict Arbitration Centre — www.centroarbitragemlisboa.pt
CICAP – Porto Consumer Information and Arbitration Centre — www.cicap.pt
CIAB – Consumer Information, Mediation and Arbitration Centre (Braga) — www.ciab.pt
CIMAAL – Algarve Consumer Information, Mediation and Arbitration Centre — www.cimaal.pt
CARC – Coimbra Region Consumer Conflict Arbitration Centre — www.centrodearbitragemdecoimbra.com
The complete list of recognized ADR entities in Portugal is available at www.consumidor.gov.pt.
For e-commerce disputes, consumers can also consult the European Online Dispute Resolution Platform (ODR platform), available at: https://consumer-redress.ec.europa.eu/index_en.
Changes
Mooovi reserves the right to change, update or remove, at any time and without prior notice, content from the website, as well as these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by Portuguese law.
In case of dispute, Portuguese law shall apply, without prejudice to any applicable mandatory consumer protection rules.